Help Center
Find answers to common questions, explore support options, and get guidance on SCADA systems, Andon Boards, and project phases. We're here to help at every step of your journey.
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How long does it take to develop a SCADA application?
The time frame depends on the complexity of the project. However, our streamlined processes and expert team enable us to deliver projects faster than traditional in-house development.
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How can I get support during the production phase?
We offer dedicated production-phase support to ensure smooth operations. Our team is available to assist with troubleshooting, real-time monitoring, and system optimizations. You can reach us through our support channels, including email, phone, or our online ticketing system. Additionally, we provide on-demand remote access support for immediate issue resolution when needed.
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Do you provide post-implementation support and maintenance?
Yes! We offer ongoing support, maintenance, and updates to ensure that your SCADA or Andon Board solution continues to perform optimally and adapts to any future needs.
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How do I get started with your services?
You can contact us through our website’s Contact Us page to discuss your project requirements. We will provide a free consultation to understand your needs and propose the best solution.
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Which SCADA platforms do you work with?
We have expertise in leading SCADA platforms like WinCC, Movicon, Ignition, FactoryTalk, and others. We select the most suitable platform based on your specific project needs.
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What kind of support do you provide during the delivery phase?
During the delivery phase, we ensure a smooth handover of the project with comprehensive testing, deployment assistance, and on-site or remote commissioning. Our team works closely with you to verify system functionality, conduct final performance checks, and provide any necessary training for your staff. We also offer documentation and user guides to help your team operate the system effectively from day one.
Online Assistance
Passionate about solving problems through creative communications. Get real-time support and expert guidance through our online channels. Whether you need troubleshooting or project advice, we’re just a click away.